关键词: 青少年友好服务, 信效度, 评估

Abstract: Objective To analyze the status of youth friendly service in medical institutions of Shanghai based on the assessment of the validity and reliability of the scale,and to provide clues for reinforcing this service system. Methods An investigation using questionnaires were conducted.The internal reliability and construct validity of Youth Friendly Service Scale were assessed. Results The reliability and validity of the revised scale(15 items) were fair and could be applied in the study population.The service content,attitudes,and forms and quality evaluated by service recipients were high with the factor score nearing the full marks(2.69±0.193,2.77±0.181,2.67±0.186 respectively),and the total service satisfactory rate was 93.7%. Conclusion The evaluation of service content,attitudes,and forms and quality attached the high degree and partly reflect the effectiveness of the three-year public health service establishment of Shanghai.

Key words: youth friendly service, validity and reliability, assessment